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FAQ

  • How do I make a payment via PayNow?
    There are 2 methods. c) Lovetto Pte Ltd will be revealed d) Type in the exact amount ($) e) Make payment 2) Proceed to checkout and place order a) Select Paynow button b) The QR code will be generated c) Select "Scan to Pay" from your bank app d) Make payment That's it! Feel free to whatsapp us if there's anything we can help you with :)
  • I am considering a bulk delivery & I wonder if I can make any special arrangement with you?
    Yes, Divine Sake welcomes you! You may either email to contact@divinesake.sg or whatsapp us at +65 9165 0212; our friendly Divine Sake Heroes will render the necessary assistance to you or answer your queries.
  • I wish to arrange for a delivery on Sunday instead, can I do that?"
    Please email to contact@divinesake.sg or whatsapp us at +65 9165 0212. Our friendly Divine Sake Heroes will communicate with you from thenceforth.
  • Can I do a cancellation or refund request?
    In general, we do not accept that but you may email to contact@divinesake.sg or whatsapp us at +65 9165 0212; our friendly Divine Sake Heroes will assess the situation and provide you the necessary information.
  • Can I do a self pick-up?
    At this point in time, Divine Sake only provides delivery services.
  • Can I do a cash-on-delivery?
    Cash-on-delivery is not available at the moment. Divine Sake only accepts payments via PayNow / PayLah! / Pay Anyone, debit / credit cards or PayPal prior to delivery.
  • Why should I order from you but not from other places?
    We are confident to say that our selection of sake is one of the most reasonably priced in Singapore and you will hardly come across any lower-priced alternatives. And furthermore, Divine Sake is a fully online-based store, hence we get to minimize our operational costs and in return, we are able to price our sake at a lower cost, allowing you to save more!
  • What payment mode do you accept?
    We accept payments from: PayNow (To UEN: 202107948R) Debit / Credit Cards Alipay Wechat Pay GrabPay Simply tab the "Checkout" button to proceed.
  • How long does your delivery take?
    All deliveries will take place between 12pm and 8pm, depending on the timeslot you have chosen. Orders placed before 5.30pm will be delivered within the next 2 business days upon order. Orders placed after 5.30pm will only be fulfilled the next business day; your sake will be delivered within the next 3 business days instead. Our Divine Sake Heroes do not provide deliveries during Sundays & Public Holidays as they need to recharge their superpowers. ​ However if you have any special delivery request, you are always welcomed to email to contact@divinesake.sg or whatsapp us at +65 9165 0212; our friendly Divine Sake Heroes will render the necessary assistance to you or answer your queries.
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